Review: FogBugz, part 1
Today, I thought that Iād give FogBugz a quick trial. A few of our Rails consulting clients use it and Iām hearing that others are as well.
Along the way, Iām bringing one of my favorite tools so that I can share some things thoughts (visually) along the way.
Signing up for a free trial
My first impression of FogBugz was, ānice homepage design⦠but what is that screenshot of?ā
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Iām not a designer, but the interface in the screenshot isnāt jumping out to me as something that youād expect to see in a modern web application. While I appreciate the default browser colors for links (this is really important)⦠I think they could have found a better way to distinguish which bug links youāve previously viewed. Itās very likely that youāll most bugs many times, so having the color be different might not make sense in the same way it would when reading content on a web site. Again, Iām not a designer and Iād be curious to hear from a designer on this. Just something that I initially thought.
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Okay, this sign up form seems really easy to start with. Iām used to free trials being really simple to get going. So, I enter in my sub-domain selection and provide my email address on the following page so that they can confirm that Iām legit.
(several minutes laterā¦)
Okay, this process required me to jump from my browser to my email to my browser back to my email and then back again to my browser. Itās really frustrating for an application to force me to go back and forth between my browser and email client. I think the initial email is something I can cope with, but I found it a bit silly to have to wait for another email to receive a link to login to my new account, especially considering I already knew the URL as that was the first thing that I provided. The application could have provided the link (or redirected me) to the following form, which I had a few things to comment on.
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At first glance, this might not seem like much⦠but Iām becoming more and more disappointed by the choice of language that weāre using in applications. First of all, this is the first time that Iāve seen this page. Iām not changing my password⦠what youāre really asking me to do is, āCreate (or set) a password.ā There are other verbs that you could use here, but change really isnāt appropriate. Also, choose doesnāt work here either.
























