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AT&T Online Support could use some QA

Reading time: ~1 min ❓Shorter than a Rails console boot time

So, I was trying to send AT&T wireless a support email through their online system and got stuck at the following screen.

Umm... how?

Come on guys… you can design a better form than this… and I’m now going to have to try and sneak in a question under a sub-topic that doesn’t apply to my question… just so I can send you an email?

Getting help shouldn’t be so hard1.

  1. At least I can Print this page and show all my friends… ↩

Published on June 06, 2007

Tags

design interaction support at&t cingular

Hi, I'm Robby.

Robby Russell

I run Planet Argon, where we help organizations keep their Ruby on Rails apps maintainable—so they don't have to start over. I created Oh My Zsh to make developers more efficient and host both the On Rails and Maintainable.fm podcasts to explore what it takes to build software that lasts.

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